Prepare in advance to prevent any last-minute problems! If your setup is over 20 feet away from an electrical outlet or generator, rent our extension cords.
Rental Period - Price shown is for an 8 hour rental period, please select delivery and pickup times accordingly. Select a delivery time at least 1 hour before your event start time. Client is responsible to provide adult supervision for all inflatables and to follow all safety rules. Rentals going to apartments, HOA communal gated properties, or short term rental properties will incur extra fees because of time constraints. All rentals require a credit card on file and balance due must be paid upon or prior to delivery time.
Overnight Option - The overnight pickup option is for late events and available with an additional fee since the item will be booked out in our system for 2 days. Next morning pickups are generally done between 8am and 1pm.
Setup Location - It is the clients responsibility to measure the setup location to make sure rented products will fit, measurements are specified in the product page. Please make sure to select the correct setup location during checkout so we are prepared for setup. Setups on Dirt/Gravel/Sand will incur additional fees as they typically require additional cleaning post event.
Pathway to Setup Location - It is clients responsibility to make sure the pathway is clear of all obstacles and prepared for delivery so there are no delays. A Fee will apply for any stairs or incline/declines present to the setup location as products are heavy and entail more physical work. Customer MUST notify MJR during checkout so we can make sure to be prepared for setup. Certain bigger items are NOT allowed to go up any stairs/incline/decline because they are too heavy.
Cancellations - Cancellation must be done at least 72 hours (3 days) before the reservation date or else a cancellation fee up to the entire rental amount may apply. Exceptions are made for cancellations on Rainy or Inclement weather days, please check Cancellation and Rain Policies for more information.
Park Rentals - All park rentals will incur an additional fee because of time constraints for delivery and pickup, and also because of the extra work to transport items the long distance to the event location. All park orders MUST have an inflatable for us to deliver, we DO NOT deliver ONLY tables, chairs and smaller accessories to parks. Park orders typically also require the client to obtain a permit from the city parks and recreation, mostly all parks require permits.
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